Problem Solver Team Member
Core
Verify item attributions, act as first responder to defects/damage/exceptions in freight flow, determine root causes, correct defects, and document findings to ensure inventory accuracy and quality.
Role type
Senior IC problem solver (warehouse operations)
Builds
Inventory accuracy and quality control processes for retail distribution centers
Domain
Retail logistics / Supply chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
defect root cause analysis, basic data entry and analysis in Excel, navigating web-based reporting systems (e.g., Smartsheet), reading and comprehending department documentation, operating computer systems or handheld devices with minimal direction, lifting and carrying merchandise (35-60 lbs), working independently and in a team environment, anticipating leader needs, managing multiple competing priorities
Preferred skills
prior experience as a warehouse worker, operations technician, or similar warehouse operator, ability to be trained on powered equipment
Technologies
Excel, Smartsheet, handheld devices, computer systems
Responsibilities
Verify item attributions for inventory accuracy, respond to real-time calls/alerts regarding defects and exceptions, research defect drivers and perform root cause analysis, correct identified defects, document defects and resolutions, collaborate with Inventory Control and Quality Assurance teams, manage multiple priorities and processes
Seniority
Mid-level, hands-on IC