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Sr Process & Quality Consultant

Bangalore,India💼 Full-time🗓 2026-09-25

Core

Sr Process & Quality Consultant supporting Roundel's Retail Media Network by strengthening operational rigor, improving quality outcomes, and embedding scalable, data-driven ways of working across media operations and ad-tech platforms.

Role type

Senior IC process improvement and quality management consultant

Builds

Operational consistency, quality assurance frameworks, and data-driven continuous improvement workflows for a retail media network

Domain

Retail Media, Digital Advertising, Ad-Tech, E-commerce

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Process gap identification, Quality Management System (QMS) framework alignment, Value stream mapping, KPI definition and governance, Root cause analysis, Risk mitigation, Stakeholder management, Data-driven decision making

Preferred skills

Ad-tech or media operations workflow exposure, Consulting-style influence without authority, Audit support experience, Customer or advertiser service experience

Technologies

BI tools, Reporting tools

Responsibilities

Ensure process documentation and artifacts are updated to align with the QMS framework; Design improved ways of working to build operational consistency; Define and review business and operational KPIs for accuracy and visibility; Conduct trend analysis to support root cause identification and improvement planning; Proactively review process maps and quality assurance processes to ensure control effectiveness; Run operating cadences to bring leaders and partners together around execution

Seniority

Senior, hands-on IC

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