Field Service Specialist
Core
Provide first-line support, coordinate service activities, and lead problem resolution for Caterpillar medium-speed marine, oil & gas, and electric power engines.
Role type
Senior IC field service specialist (heavy equipment engines)
Builds
Marine diesel, gas, and dual fuel engines for marine, oil & gas, and electric power applications
Domain
Heavy equipment / Marine engines / Power generation
Deliverable
physical/clinical work
Required skills
Engine disassembly and rebuilding, Troubleshooting mechanical systems, Electrical and electronic diagnostics, Failure analysis, Precision measurement, Technical documentation, OEM diagnostic software
Preferred skills
5+ years industry experience, GCM large gas engine experience
Technologies
OEM diagnostic software, Electronic service tools, Data logging systems, CAN-based networks
Responsibilities
Disassemble, inspect, and document marine and petroleum engines; Rebuild engines and components to OEM specifications; Troubleshoot mechanical, fuel, air, lubrication, cooling, and aftertreatment systems; Diagnose electrical and electronic control systems; Perform applied failure analysis on failed components; Operate precision measuring instruments; Analyze engine performance data; Support quality and continuous improvement initiatives; Mentor less experienced technicians.
Seniority
Senior, hands-on IC