Quality Analyst
Core
Lead Quality assurance, management system compliance, and benchmark improvement activities across global manufacturing facilities while driving continuous improvement and standardizing testing processes.
Role type
Quality Analyst (Manufacturing)
Builds
Global quality processes, compliance with ISO 9001:2015, and standardized testing protocols
Domain
Manufacturing / Quality Management Systems
Required skills
Quality management systems (QMS), ISO 9001:2015 compliance, root cause analysis, QC tools, process audits, nonconformance resolution, new product introduction (NPI) support, statistical process control, 8D/RCCA/FMEA methodologies
Preferred skills
Engineering or Manufacturing degree, experience in manufacturing environment, knowledge of Caterpillar internal certification principles, CQMS
Technologies
ISO 9001:2015, CQMS, APQP, PPAP, Control Plans, FMEA, 8D, RCCA
Responsibilities
Perform and lead quality assurance and management system compliance; coordinate and conduct process, system, and internal quality audits; review and monitor quality performance metrics; lead customer complaint investigations and root cause analysis; support certification activities; identify, analyze, and resolve nonconformance; ensure global consistency in quality processes and documentation; support new product introductions (NPI) by deploying quality requirements and validation activities; collaborate with engineering, manufacturing, suppliers, and customers to address quality risks; facilitate RCCA, 8D, FMEA, Control Plans, APQP, and PPAP activities.
Seniority
Mid-level, hands-on specialist