ETS TRAINING SUPERVISOR
Core
Lead global dealer- and customer-focused training strategy, delivery governance, and capability growth for heavy equipment operator training.
Role type
Senior Training Supervisor (Global)
Builds
Global operator training programs, dealer certification networks, and customer learning experiences.
Domain
Construction & Mining Equipment / Heavy Machinery Training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, team management, business development, training operations, curriculum development, quality assurance, relationship management, consulting, decision making, critical thinking
Preferred skills
Heavy equipment operating experience, previous leadership experience, experience with Caterpillar operator training programs, experience working in Demonstration & Learning Centers (DLCs)
Technologies
Scheduling tools, billing systems
Responsibilities
Lead a global team of training coordinators/instructors; identify growth opportunities across regions and dealer networks; oversee dealer certification programs and ongoing education; establish and audit quality standards for training execution; partner with curriculum teams to develop training materials; manage travel logistics and expense reporting.
Seniority
Senior, hands-on IC with leadership responsibilities
