Service Engineer
Core
Provide technical support and engineering expertise to customers and maintenance teams to maximize fleet reliability and minimize equipment downtime.
Role type
Service Engineer (Rail/Heavy Industry)
Builds
Locomotives, engines, trackwork, signaling, and freight car services for global rail customers.
Domain
Rail infrastructure and heavy industry maintenance
Deliverable
client delivery
Required skills
troubleshooting, fault finding, equipment performance monitoring, maintenance coordination, analytical problem solving, asset management systems proficiency
Preferred skills
engineering or trade qualification, experience in rail/heavy industry/manufacturing, knowledge of engineering systems
Responsibilities
Provide technical support and troubleshooting assistance to customers and operational teams; Monitor equipment and fleet performance to identify issues and improve reliability; Coordinate maintenance and repair activities to minimize downtime; Work collaboratively with Engineering, Operations, and customer stakeholders to resolve technical issues; Support investigations into equipment failures and contribute to continuous improvement initiatives; Maintain accurate technical records, reporting, and system data.
Seniority
Individual Contributor, operational level
