Technical Service Trainer
Core
Develop and deliver technical training programs to enable technicians and service professionals to diagnose, maintain, repair, and optimize Caterpillar products and systems.
Role type
Technical Service Trainer (hands-on IC)
Builds
Instructor-led classroom, practical, and virtual training programs for dealer and customer technicians
Domain
Heavy equipment manufacturing / Diesel engine systems / Powertrain / Emissions
Required skills
Diesel engine diagnosis and repair, Electronic troubleshooting and diagnostics, Mechanical system repair, Technical curriculum design, Adult learning facilitation, Complex technical concept explanation
Preferred skills
Training and assessment certification, Dealer network experience, Advanced diagnostic certifications
Technologies
Caterpillar Diagnostic Tools and Technologies, Electronic controls systems
Responsibilities
Deliver high-quality technical training programs for dealer and customer technicians, Create engaging learning environments that drive knowledge retention, Assess learner competency and provide coaching, Support ongoing improvement of training content and assessments, Work closely with dealers, customers, and engineers, Represent Caterpillar's commitment to world-class customer support
Seniority
Mid-Senior, hands-on IC
