Technical Product Manager (Local Service)
Core
Drive the development of Local Service solutions (Portable ET) for Caterpillar's Cat® AirConnect, enabling dealers to perform wireless software updates, diagnostics, and service tests.
Role type
Technical Product Manager (Embedded Software/Service Tools)
Builds
Local Service software features and capabilities for Cat® AirConnect
Domain
Heavy machinery / Embedded software / Wireless diagnostics
Deliverable
product features
Required skills
Requirements analysis, Product roadmap management, Cross-functional collaboration, Agile prioritization, Stakeholder management, Project cost and progress oversight, Feature documentation, Technical liaison work
Preferred skills
Experience with electronic service tool development, Wireless technologies, Mobile and modern web software practices
Technologies
Cat® AirConnect, Portable ET, Embedded software systems
Responsibilities
Prioritize new features based on feedback from leadership, business, and customers; Negotiate deliverable commitments against NPI requests; Collaborate with NPI teams to define product vision and roadmap; Document features with use cases and functional requirements; Break high-level requirements into achievable features; Manage product backlogs for multiple teams; Coordinate resources across business, sales, and marketing groups; Oversee project progress, costs, and status reporting; Influence project staffing and motivate teams.
Seniority
Senior, hands-on IC