Manager Digital Operations Support (Modern Manufacturing Digital Platform & Applications)
Core
Leading end-to-end application, platform, and data operations support for the Modern Manufacturing Digital Platform (MMDP) to ensure high availability, reliability, and data quality for manufacturing digital systems.
Role type
Manager, Digital Operations Support (SRE/DataOps)
Builds
Stable and scalable digital manufacturing solutions enabling real-time insights and decision-making
Domain
Manufacturing / Digital Platforms / Data Engineering
Deliverable
production ML models | infrastructure
Required skills
Incident and problem management, Data pipeline operations (ETL/ELT, streaming, batch), Cloud platforms (Azure/AWS), People leadership, Vendor management, Automation and AIOps
Preferred skills
DataOps and data platforms (Kafka, Spark, Data Lake), ITSM tools (ServiceNow), Microservices and distributed systems, DevOps frameworks, Global 24x7 support model management
Technologies
Azure, AWS, Kafka, Spark, ServiceNow, Data Lake
Responsibilities
Lead 24x7 production support and DataOps functions; Own end-to-end data ingestion, transformation, and pipeline reliability; Act as primary escalation point for P1/P2 incidents and drive root cause analysis; Define monitoring, alerting, and observability strategies; Lead a distributed team of support engineers and SREs; Manage vendor partners and optimize costs; Drive automation and continuous improvement in operational processes
Seniority
Manager, hands-on leadership
