Seasonal Customer Service Representative - Streets at Southpoint
Core
Seasonal Customer Service Representative providing friendly service, resolving returns, supporting order pickup, and processing transactions at a Nordstrom store.
Role type
Seasonal Customer Service Representative
Builds
Customer trust and seamless service experiences
Domain
Retail
Deliverable
product features
Required skills
Customer relationship building, POS/register operation, multitasking in fast-paced environments, training new hires, physical stamina for lifting and movement
Preferred skills
None stated
Technologies
MS Windows, iOS, Android
Responsibilities
Deliver seamless friendly service, troubleshoot and resolve customer concerns, accurately process transactions and ticketing, protect customer information privacy, promote loyalty programs and new tools, mentor new employees on register operations
Seniority
Seasonal, entry-level to individual contributor