Field Service Technician I- Fairfield County
Core
Field-based technician performing repairs, maintenance, and corrective actions on installed Renewal by Andersen windows and doors for homeowners.
Role type
Field Service Technician
Builds
Repairs and maintains residential and light commercial window and door installations
Domain
Residential construction / Home improvement
Deliverable
physical/clinical work
Required skills
Window installation, construction techniques, diagnostic skills, problem-solving, conflict resolution, basic math, computer skills (Word/Excel)
Preferred skills
2+ years window installation experience, knowledge of building materials and industry terminology
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Service and repair previously installed RbA products; analyze customer situations and determine corrective actions; maintain vehicle and inventory; provide accurate part descriptions to Service RSR; handle customer interactions and conflicts tactfully.