Field Service Technician I- Long Island
Core
Field-based role performing repairs, maintenance, and service on installed Renewal by Andersen windows and doors for homeowners.
Role type
Field Service Technician
Builds
Repairs and maintenance services for residential and light commercial window/door products
Domain
Home improvement / Residential construction
Deliverable
physical/clinical work
Required skills
Window installation, construction techniques, diagnostic skills, problem-solving, conflict resolution, basic math, computer skills (Word/Excel)
Preferred skills
2+ years window installation experience, knowledge of building materials and terminology
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Service and repair previously installed products, analyze customer situations and determine corrective actions, maintain vehicle and inventory, provide accurate part descriptions to service center, handle customer interactions and conflicts
Seniority
Entry-level to Junior