Imaging Support Associate
Core
Provides remote and customer-facing technical and operational support for radiology informatics, including imaging media creation, electronic record transfer, and RIS/PACS tier 1 support.
Role type
Imaging Support Associate
Builds
Imaging media, electronic health record documentation, and resolved imaging study workflows
Domain
Healthcare / Radiology Informatics
Deliverable
client delivery
Required skills
Radiology, RIS/PACS systems, Electronic Health Records (EHR), HIPAA compliance, Ticket management, Patient communication, Provider liaison
Preferred skills
None stated
Technologies
RIS, PACS, Electronic Health Records
Responsibilities
Create imaging media and fulfill image sharing requests; Communicate with patients and external providers; Utilize EHR to verify patient and study information; Import/export medical images across multiple platforms; Resolve unread studies and coordinate with teleradiology services; Monitor worklists to ensure timely exam validation; Escalate technical issues to the Radiology Information System Analyst team.
Seniority
Entry-level, hands-on support