Engineer, Endpoint (Mac/Windows)
Core
Manage, automate, and support enterprise endpoint environments (Windows and macOS) for faculty and staff, ensuring stable and secure computing infrastructure.
Role type
Senior Endpoint Engineer (Systems Administration & Automation)
Builds
Standardized endpoint deployment processes, automated patch cycles, and secure device configurations.
Domain
Higher Education IT / Enterprise Endpoint Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise endpoint management, automation scripting, ITSM platform integration, device lifecycle management, Tier 3/4 support, security policy enforcement
Preferred skills
Higher education IT experience, cross-platform endpoint management (Windows/macOS), advanced automation scripting
Technologies
MECM/SCCM, Workspace ONE, Intune, JAMF Pro, Apple Business Manager, TeamDynamix, ServiceNow, PowerShell, Python, Bash, MDT, Hyper-V, Active Directory, Azure AD, Okta, FileVault
Responsibilities
Manage and engineer endpoint environments using enterprise management platforms; Automate deployments, patching, and compliance; Integrate endpoint tools with ITSM platforms; Provide Tier 3 & 4 support for complex endpoint issues; Design and maintain standardized deployment processes; Collaborate with stakeholders to drive process improvement and documentation
Seniority
Mid-Senior, hands-on IC
