Installation Project Manager
Core
Manage window and door replacement projects from technical measures through installation to ensure customer satisfaction and budget adherence.
Role type
Installation Project Manager
Builds
Window and door replacement projects for residential and light commercial customers
Domain
Home improvement / Construction
Deliverable
product features
Required skills
Accurate measurement and installation process determination, installation solution design, contract detail verification, labor duration and material estimation, job file completion, crew communication and troubleshooting, homeowner issue resolution, pre-sale site visit support, independent contractor recruitment
Preferred skills
Customer service with problem solving and conflict resolution, knowledge of building codes and construction techniques, team environment adaptability
Technologies
Renewal Products
Responsibilities
Measure dimensions and determine installation processes; provide installation solutions matching customer expectations; confirm contract details; provide feedback to sales reps on job holds; determine labor duration and materials; complete and submit job files; communicate specifics to installation crews; approve additional labor; troubleshoot onsite installation issues; work directly with homeowners to resolve issues; support sales reps with pre-sale site visits; support leadership in recruiting installation sub-contractors
Seniority
Mid-level, hands-on IC