Process & Insights Engineer - Store Operations
Core
Process & Insights Engineer enabling store fulfillment transformation by diagnosing operational root causes, integrating data with site visits, and shaping near-term and long-term deliverables.
Role type
Senior IC process & analytics engineer (retail operations)
Builds
Fulfillment program capabilities, pilot tracking, and performance improvements for Nordstrom stores
Domain
Retail operations, omnichannel fulfillment, store logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Industrial or Manufacturing Engineering, structured problem-solving (A3, 5 Whys, process mapping), end-to-end flow analysis, capacity and bottleneck diagnosis, operational data tracing, change management, stakeholder collaboration
Preferred skills
Omnichannel retail operations, supply chain, last-mile logistics, Python, SQL, BI tools (Power BI, Tableau, Looker), AI-driven solutions
Technologies
Python, SQL, Power BI, Tableau, Looker, Excel
Responsibilities
Use scalable data tools to analyze performance issues and support program objectives; collaborate with Product, Technology, Supply Chain, and Store Ops partners; apply problem-solving methods to connect data to real-world fulfillment workflows; support change management by equipping frontline teams and maintaining process documentation
Seniority
Senior, hands-on IC
