Store Manager
Core
Oversee daily operations of self-storage locations, ensuring cleanliness, financial accuracy, and customer relationship management.
Role type
Store Manager (Operations & Sales)
Builds
Self-storage facilities and customer accounts
Domain
Real Estate / Self-Storage
Required skills
Customer relationship management, Sales process execution, Financial reporting, Site safety inspection, Cash handling, Administrative task management, Physical labor (lifting/moving)
Preferred skills
Leadership experience, Sales experience, Bilingual Spanish
Technologies
None stated
Responsibilities
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure highest standards of cleanliness are met through continuous maintenance of the site. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage. Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits.
Seniority
Individual Contributor (2+ years experience required)