Store Manager
Core
Oversee daily operations of self-storage locations, ensuring cleanliness, financial accuracy, and operational excellence while building customer relationships and driving sales.
Role type
Store Manager (Self-Storage)
Builds
Self-storage facilities and customer accounts
Domain
Real Estate / Self-Storage
Required skills
Customer relationship management, Sales process execution, Financial reporting and controls, Site safety inspections, Cash handling and bank deposits, Administrative task management, Physical labor (lifting up to 50 lbs), Valid driver's license
Preferred skills
Leadership experience, Sales experience, College education, Bilingual Spanish
Technologies
None stated
Responsibilities
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure highest standards of cleanliness through continuous maintenance of the site. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage. Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks including maintaining auction files, monitoring store budgets, and preparing bank deposits.
Seniority
Individual Contributor, Entry to Mid-level