Assistant Store Manager
Core
Support daily operations of self-storage locations, manage customer accounts, and drive sales of unit rentals and insurance.
Role type
Assistant Store Manager (Self-Storage Operations)
Builds
Self-storage facilities and customer accounts
Domain
Real Estate / Self-Storage
Deliverable
product features
Required skills
Customer relationship management, Sales process execution, Facility maintenance, Cash handling, Safety inspections, Conflict resolution
Preferred skills
Sales experience, College education
Technologies
None stated
Responsibilities
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure highest standards of cleanliness through continuous maintenance of the site. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage. Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
Seniority
Entry-level to Mid-level, hands-on IC