Platform Products and Client Experience, Charles River Development, Vice President
Core
Lead a portfolio of platform products to improve client experience, software delivery, and operational efficiency for an investment management platform.
Role type
Senior VP of Technical Product Management (Platform & Client Experience)
Builds
Client-facing platform capabilities, enablement tools, and operational workflows for front-to-middle testing and deployment.
Domain
Financial Services / Investment Management / Cloud-Native Platforms
Required skills
Product strategy & roadmap management, team leadership & coaching, agile delivery, cloud-native architecture, operational excellence, stakeholder management, AI-assisted support integration
Preferred skills
DevOps & CI/CD expertise, Azure infrastructure management, SQL for telemetry & validation, client portal experience, regulated SaaS productization
Technologies
Azure DevOps, GitHub, Terraform, Jenkins, Git, Ansible, SQL
Responsibilities
Define multi-year product vision and roadmap, translate business/technical needs into platform capabilities, manage and develop product teams, balance client commitments with technical debt and modernization, define product measures and KPIs, advance AI-assisted client support experiences
Seniority
Executive (VP), hands-on leadership