CareerPlan

Front-Office Software Trading Support Engineer Specialist - AVP - Charles River Development

Burlington Massachusetts, USRemoteFull-time$90k2026-10-05 → 2026-11-09
Hybrid · United States

Core

Post-go-live support and implementation specialist for Charles River Investment Management Solution (CRIMS) for institutional clients.

Role type

Senior Client Product Support Specialist (Financial Software Implementation)

Builds

Enterprise investment management software solutions (State Street Alpha, CRIMS) for hedge funds, asset managers, and wealth management firms.

Domain

Financial Services / Investment Management / Wealth Management

Required skills

Front-office trading experience, investment management system implementation, fixed income/equity/derivatives/FX knowledge, SQL, FIX protocol, relational database structures, defect resolution, customer training

Preferred skills

Order management and compliance systems, CFA certification, advanced degree in Finance/Engineering/CS

Technologies

SQL, FIX, CRIMS, State Street Alpha

Responsibilities

Define client requirements and configure/tune CRIMS application, train end-users and educate on best practices, analyze requirements and identify product enhancements, coordinate support issues and validate defect fixes, document product improvements and communicate with Product Management.

Seniority

Senior, hands-on IC with client-facing responsibilities