CX Operational Transformation-Workflow Engineer - Manager
Core
Design, develop, test, and deploy AI-driven applications and intelligent workflows to improve operational efficiency and business outcomes.
Role type
Manager-level hands-on IC software engineer (AI/LLM)
Builds
AI applications, automation solutions, and intelligent workflows for enterprise transformation
Domain
Financial services / Artificial Intelligence / Generative AI
Deliverable
production ML models
Required skills
Python, Generative AI, Large Language Models (LLMs), LangChain, LangGraph, Cloud services (GCP/AWS/Azure), API integration, Microservices, CI/CD, Version control
Preferred skills
Financial services domain experience, AI-assisted development tools
Technologies
Google Gemini Enterprise, Azure AI Services, AWS AI Services, LangChain, LangGraph, Semantic Kernel, Compute Engine, Cloud Run, IAM, GitHub Copilot
Responsibilities
Design and develop AI applications using Python and modern AI platforms; Develop integrations with LLMs, APIs, vector databases, and workflow orchestration platforms; Contribute to the development of AI agents and automation solutions; Participate in proof-of-concept activities and technical evaluations; Evaluate AI models and technologies for business suitability; Develop and maintain technical documentation; Follow enterprise SDLC processes; Support responsible AI adoption by following governance and security guidelines.
Seniority
Manager, hands-on IC
