Certified Pharmacy Technician System Support - Retail Support Group
Core
Provides expert leadership in technical pharmacy and computer skills to assist in the development, implementation, and support of pharmacy systems or processes for retail pharmacy staff.
Role type
Certified Pharmacy Technician System Support (Technical/Process Specialist)
Builds
Pharmacy systems and workflow processes for retail support
Domain
Healthcare / Pharmacy Operations / Health Information Technology
Required skills
Certified Pharmacy Technician (PTCB or NHA), pharmacy systems knowledge, pharmacy operations knowledge, analytical skills, data management, systems integration, quality assurance, pharmaceutical compliance, computer literacy
Preferred skills
Retail pharmacy experience
Technologies
Pharmacy computer applications, data management platforms
Responsibilities
Train new hires and existing employees on systems and workflow processes; Serve as central point of contact for technician inquiries; Support implementation and testing of new systems or processes; Assist with data management to support programs, compliance, and safe medication use processes; Participate in quality assurance activities related to the medication use process
Seniority
Mid-level, hands-on IC