Systems Management
Core
Ensure smooth operation, maintenance, and optimization of customers' IT infrastructure and systems.
Role type
Systems Management Specialist (IC)
Builds
IT infrastructure services for enterprise customers
Domain
IT Infrastructure & Operations
Required skills
system management, network administration, technical support, operating systems (Windows/Linux/Unix), network routing and switching, cyber security, incident response, vulnerability management, data warehousing, database administration, data modeling, programming languages, load balancing, virtual private networks
Preferred skills
systematic troubleshooting, SQL/DB2/MySQL knowledge, cybersecurity certifications, cloud computing certifications, project management certifications
Technologies
Windows, Linux, Unix, SQL, DB2, MySQL, Microsoft, Google, Amazon
Responsibilities
Troubleshoot critical customer situations, size and optimize systems, manage and maintain IT infrastructure, work on new service preparation and change management processes
Seniority
Individual Contributor (IC), mid-level to senior based on experience requirements