Japanese Language Expert with IAM Secondary controls
Core
Manage IAM Secondary controls (User ID Revalidation) and operational governance for assigned customer accounts, ensuring compliance, audit readiness, and seamless coordination with internal teams.
Role type
Service Coordinator (IAM Operations)
Builds
IAM operational health, audit readiness, and compliance posture for customer accounts
Domain
IT Service Management / Identity and Access Management (IAM)
Required skills
IAM platform management, User ID Revalidation, audit coordination, data verification, reconciliation, incident management, SLA management, customer communication
Preferred skills
ITIL certification, advanced MS Excel, advanced MS PowerPoint
Technologies
UAT, ECM, ServiceNow (SNOW), GLPI, MS Office
Responsibilities
Manage User ID Revalidation in IAM tools (UAT, ECM), ensure proper onboarding and offboarding of accounts, conduct internal audits and support external audits, trigger revalidations and reconciliations, manage check-in/check-out processes, report IAM health indicators and risk posture to management, handle issue management for non-compliance, conduct regular huddles with internal teams.
Seniority
Senior, hands-on IC