Audiology Excellence Manager (w/m/d)
Core
Driving strategic initiatives and business performance for the Audiology division, enhancing customer experience and operational effectiveness across Fielmann's hearing aid studios.
Role type
Senior strategy & operations manager (Audiology)
Builds
Scalable solutions and initiatives for the Audiology business
Domain
Retail + Healthcare (Audiology)
Deliverable
product features
Required skills
Strategic project management, stakeholder management, data analysis, business case development, KPI definition, cross-functional collaboration, English (fluent)
Preferred skills
Experience in Audiology, Retail, or Healthcare, transformation experience
Responsibilities
Identify strategic action fields and translate them into goals and initiatives; steer complex projects end-to-end from business case to rollout; utilize data and feedback to prepare decisions; define and track KPIs; scale successful pilots into broader solutions.
Seniority
Senior, hands-on IC
