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Site Reliability Engineer Leader

Toronto (KCA51701) HQ💼 Full-time🗓 2026-07-14 → 2026-07-31

Core

Lead Site Reliability Engineering efforts to ensure reliability, resiliency, and innovation in mission-critical information systems and ecosystems for enterprise customers.

Role type

Senior IC Site Reliability Engineer (SRE) with leadership responsibilities

Builds

End-to-end services spanning customer sites, platforms, and hyperscaler clouds

Domain

Enterprise IT operations, Cloud Infrastructure, and System Reliability

Deliverable

production ML models | product features | dashboards & analysis | infrastructure

Required skills

Operational management, Incident management, Application monitoring, Service level objectives (SLOs), Enterprise server administration (Windows/Linux/UNIX), Hyperscaler Cloud platforms, Scripting (JSON/YAML/Bash/PowerShell)

Preferred skills

Infrastructure as Code (Ansible/Terraform), Python, Kubernetes, Open-source observability tools (Prometheus/Grafana/Loki)

Technologies

AWS, Azure, Google Cloud Platform, OpenShift, RHEL, AIX, Solaris, Kubernetes, Prometheus, Grafana, Loki, Ansible, Terraform, Python, Bash, PowerShell

Responsibilities

Analyze business needs and provide strategic advice and designs for system reliability, Implement strategies to cap operations load and handle overflow using appropriate tooling and metrics, Collaborate with stakeholders, business, development, and DevSecOps teams to define service level indicators and objectives, Work on end-to-end services spanning customer sites and platforms, Identify and mitigate common operational issues to ensure robustness and security, Partner with customers to build trusted relationships and drive growth

Seniority

Senior, hands-on IC with strategic leadership

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