Senior Technical Consultant – Shift Lead
Core
Lead technical delivery of device migration waves for M365 tenant transitions, ensuring operational control, triage of migration failures, and coordination of rapid remediation for macOS endpoints.
Role type
Senior Technical Consultant (Shift Lead)
Builds
Production device migration waves and tenant transitions for enterprise clients
Domain
IT Operations / Endpoint Management / Cloud Migration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
macOS provisioning, Automated Device Enrolment (ADE), Jamf/Kandji/IRU tooling, PowerShell scripting, M365 tenant migration, shift-based queue management, runbook execution, evidence capture, vendor escalation
Preferred skills
Profile preservation tooling, Microsoft security controls (Conditional Access), Microsoft certifications (MD-102, MS-102, SC-300), global migration support, ITIL practices
Technologies
Jamf, Kandji, IRU, M365, macOS, PowerShell, ADE
Responsibilities
Lead shift-level triage for device migration failures and coordinate rapid remediation; Validate pre-req readiness and enforce go/no-go criteria for migrations; Manage shift backlog prioritizing by risk, SLA, and cutover schedule; Drive evidence capture for audit and governance; Coordinate shift handovers and ensure continuity; Partner with architects to update runbooks and SOPs; Engage vendor support channels and lead post-migration validation.
Seniority
Senior, hands-on IC
