Customer Relationship - Japanese
Core
Project-based role analyzing problems, offering solutions, and managing long-range strategic planning of IT infrastructure for clients.
Role type
Infrastructure Specialist / Customer Relationship Manager
Builds
IT infrastructure solutions and operational execution for clients
Domain
IT Infrastructure / Cloud / Mainframe
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
IT systems proficiency, client communication, negotiation, problem-solving, analytical skills, SCRUM/Project Management
Preferred skills
Cloud technologies, databases, programming languages, IT service management tools, Mainframe domain knowledge
Technologies
Service Now, Jira, Microsoft, Google, Amazon
Responsibilities
Analyze problems and tech issues, offer solutions, test/modify/automate/integrate systems, handle client communication and negotiations, manage multiple tasks and deadlines
Seniority
Mid-level, hands-on IC
