Customer Service Representative - Fresh Graduates
Core
Provide banking support and customer service to Wells Fargo clients via 100% voice support, handling account queries and performing routine administrative and operational tasks.
Role type
Associate Customer Service Representative (Fresh Graduate)
Builds
Banking support and customer service interactions for Wells Fargo clients
Domain
Banking / Financial Services
Deliverable
product features
Required skills
English communication, basic banking operations, administrative tasks, process improvement, shift flexibility
Preferred skills
Degree in Banking, Finance, Management, Communication Arts, Commerce, or Mathematics
Technologies
None stated
Responsibilities
Answer client account queries, perform routine administrative and transactional tasks, escalate issues to senior roles, attend training and workshops, work graveyard shifts and holidays
Seniority
Entry-level, Fresh Graduate