Teller San Mateo
Core
Front-line customer service role processing routine banking transactions and guiding customers to digital tools or bankers.
Role type
Retail Teller
Builds
In-branch banking operations and customer service
Domain
Retail Banking
Deliverable
product features
Required skills
Transaction processing, cash handling, active listening, risk identification, policy adherence, customer guidance
Preferred skills
Customer-facing experience, digital banking education, collaboration, adaptability
Responsibilities
Process deposits, withdrawals, payments, and check cashing; welcome customers and guide them to self-service options; identify product needs and refer to bankers; resolve routine inquiries; escalate complex issues; maintain accurate records and compliance.
Seniority
Entry-level / Individual Contributor
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