Global Training and Education Specialist
Core
Develop, coordinate, and deliver technical training for field service engineers and technical support associates to install, maintain, troubleshoot, and repair Microbiology instruments.
Role type
Senior IC training and education specialist (technical services)
Builds
Service Engineering curricula, qualification programs, and hands-on training for Microbiology instrument portfolio
Domain
Life sciences / Medical technology / Microbiology instrumentation
Required skills
Adult learning principles, technical instruction, curriculum development, certification management, regulatory compliance knowledge, laboratory exercise design, technical troubleshooting, stakeholder partnership, data-driven improvement, safety procedures
Preferred skills
None stated
Technologies
None stated
Responsibilities
Develop and deliver instructor-led, virtual, and hands-on technical training; Create practical laboratory exercises and qualification criteria; Partner with R&D and Quality to validate service manuals and procedures; Coach and certify regional technical trainers; Maintain training equipment and digital learning content; Define and monitor training effectiveness measures; Provide secondary support for advanced technical escalations; Travel to regional or customer locations for qualification
Seniority
Senior, hands-on IC