Lead Infrastructure Engineer - Voice Solutions & Automation Engineer
Core
Design, build, and maintain carrier-grade enterprise voice architectures and automation frameworks for business applications, focusing on Ribbon SBC platforms and Cisco UC environments.
Role type
Lead Infrastructure Engineer (Voice Solutions & Automation)
Builds
High-availability, geo-redundant SBC architectures; end-to-end automation frameworks for provisioning, configuration, and disaster recovery; self-service automation tools and portals.
Domain
Telecommunications / Voice over IP (VoIP) / Network Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Ribbon SBC platforms (1K/2K/5K/SWe), SIP signaling and routing, Python scripting, Ansible, Terraform, CI/CD pipelines, VoIP protocols (SIP/RTP/SRTP/TLS), Cisco UC (CUCM/CUC/CER/Expressway), networking (routing/switching/QoS/NAT)
Preferred skills
Ribbon PSX/RAMP, NETCONF/RESTCONF, Infrastructure as Code (IaC), event-driven automation, observability practices
Technologies
Ribbon SBC, Ribbon PSX, Ribbon RAMP, Cisco CUCM, Cisco Unity Connection, Cisco CER, Cisco Expressway, Python, Ansible, Terraform, Git, Jenkins, Azure DevOps, REST API, NETCONF, RESTCONF
Responsibilities
Lead complex initiatives to develop infrastructure for business applications; design and implement carrier-grade enterprise voice architectures; develop automation pipelines using Python and REST APIs; lead voice infrastructure workstreams in data center migration initiatives; develop proactive monitoring solutions leveraging telemetry and analytics; integrate and support Cisco UC platforms.
Seniority
Senior, hands-on IC