Outside Property Associate Claim Representative
Core
Investigate and manage first-party property claims for residential and commercial locations, including on-site inspections and damage assessment.
Role type
Associate Claim Representative (Outside Property)
Builds
Property damage estimates and claim resolutions for insureds
Domain
Insurance / Property Casualty
Required skills
Property claim investigation, on-site inspection, damage estimation, policy interpretation, customer communication, record keeping, Microsoft Office proficiency, valid driver's license
Preferred skills
Customer service experience, insurance industry knowledge, willingness to obtain adjuster license, openness to AI/digital transformation
Technologies
Claims management systems, estimating software, Microsoft Office
Responsibilities
Review and document 1st party property claims under supervision, gather information from policyholders and third parties, assess and inspect dwelling areas including roofs and attics, establish scope of damages for building and contents losses, provide professional communication to customers and stakeholders, maintain accurate records in claim management systems, perform extensive travel including overnight stays
Seniority
Entry-level, structured training program (9-12 months)