Auto Damage Associate Claim Representative
Core
Associate Claim Representative handling auto damage claims for personal and business insurance, including heavy equipment and property damage.
Role type
Associate Claim Representative (training track)
Builds
Insurance claims resolutions and payments
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claim handling, policy interpretation, customer service, fraud assessment, claim reserve establishment, payment processing, record keeping, Microsoft Office proficiency
Preferred skills
AI and digital transformation openness, adaptability to new workflows, conflict resolution, sound judgement
Technologies
Microsoft Office (Word, Excel, Outlook), claim management systems
Responsibilities
Assess coverage to determine compensability, investigate claims by gathering information from policyholders and witnesses, establish claim reserves and determine resolution amounts, communicate claim status to all parties, maintain accurate records in claim management systems, acquire and maintain relevant Insurance License(s)
Seniority
Entry-level / Associate (9-12 month training program)