Outside Liability Claim Representative
Core
Manage and investigate low to moderate complexity injury and property damage claims for commercial specialty accounts, including coverage determination, liability evaluation, and settlement negotiation.
Role type
Outside Liability Claim Representative
Builds
Resolved claims and accurate payments for insureds and agents
Domain
Property & Casualty Insurance
Deliverable
client delivery
Required skills
Liability claim investigation, coverage analysis, settlement negotiation, policy language interpretation, state insurance regulations knowledge, claims management systems, Microsoft Office, customer service, conflict resolution, record keeping
Preferred skills
Litigation handling, coaching less experienced staff, AI tool adaptation
Technologies
Claims management systems, Microsoft Office, AI tools
Responsibilities
Manage active caseload from first notice of loss through resolution, investigate claims by contacting relevant parties, negotiate settlements within authority, maintain accurate records, adapt to new technology implementations, acquire and maintain relevant Insurance License
Seniority
Entry to Mid-level, hands-on IC