CareerPlan

Major Case Specialist - Auto Liability

CA - Diamond Bar, USFull-time$99k2026-10-15 → 2026-11-10

Core

Investigate, evaluate, reserve, negotiate, and resolve the most complex, high-exposure, and highest-severity auto liability injury and property damage claims.

Role type

Senior IC major case specialist (auto liability)

Builds

Resolved complex claims and litigation outcomes for the insurer

Domain

Insurance (Property Casualty / Auto Liability)

Deliverable

client delivery

Required skills

complex claim investigation, liability assessment, damage estimation, coverage dispute resolution, litigation management, negotiation, strategic settlement, policy interpretation, state/federal insurance regulations

Preferred skills

advanced claims management software, enterprise technology systems, AI tool adaptation, conflict resolution, stakeholder relationship management

Technologies

claims management software, estimating software, Microsoft Office, enterprise technology systems

Responsibilities

Manage active caseload of complex injury/property damage claims from first notice to resolution; Conduct detailed investigations to gather evidence and establish reserves; Engage in negotiations with claimants and legal representatives; Partner with counsel to execute litigation strategies; Prepare reports on claim status and trends; Coordinate with legal, underwriting, and other departments.

Seniority

Senior, hands-on IC