General Liability Major Case Specialist
Core
Investigate, evaluate, reserve, negotiate, and resolve complex, high-exposure, and highest-severity injury and/or property damage claims within appropriate authority.
Role type
Senior IC major case specialist (general liability)
Builds
Resolved complex claims and litigation outcomes
Domain
Insurance / Property Casualty
Required skills
complex claim investigation, liability assessment, damage estimation, reserve setting, coverage dispute resolution, contractual indemnity analysis, litigation management, negotiation, stakeholder management, regulatory compliance, policy interpretation
Preferred skills
advanced claims management software proficiency, enterprise technology systems expertise, AI tool adaptation, strategic resolution planning
Technologies
claims management software, estimating software, Microsoft Office, enterprise technology systems
Responsibilities
Manage active caseload of injury and property damage claims from first notice of loss through resolution; Conduct detailed investigations to gather evidence and establish reserves; Engage in negotiations with claimants and legal representatives; Partner with Counsel to execute litigation management strategies; Prepare detailed reports on claim status and trends; Maintain accurate records of claim activities; Identify areas for process improvement.
Seniority
Senior, hands-on IC