Major Case Specialist General Liability
Core
Investigate, evaluate, reserve, negotiate, and resolve the most complex, high-exposure, and highest-severity injury and/or property damage claims.
Role type
Senior claims specialist (specialty liability)
Builds
Resolved complex liability claims and litigation outcomes
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
complex bodily injury claim management, litigation handling, coverage dispute resolution, contractual indemnity analysis, claim investigation, reserve estimation, negotiation, strategic settlement development, policy language interpretation, state/federal insurance regulations knowledge
Preferred skills
claims management software proficiency, Microsoft Office advanced skills, enterprise technology systems, AI tool adaptation, litigation strategy execution, report presentation to senior management
Responsibilities
Independently manage active caseload of complex injury/property damage claims from first notice of loss through resolution; Conduct detailed investigations to gather evidence, assess liability, and determine damages; Engage in negotiations with claimants, legal representatives, and other parties; Partner with Counsel to develop and execute litigation management strategies; Prepare and present detailed reports on claim status, trends, and outcomes to senior management; Maintain comprehensive and accurate records of all claim activities, communications, and decisions.
Seniority
Senior, hands-on IC