Auto Liability Claim Representative
Core
Manage and investigate low to moderate complexity auto liability injury and property damage claims from first notice of loss through resolution.
Role type
Auto Liability Claim Representative
Builds
Resolved insurance claims and timely payments for customers and policyholders
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
Auto liability claims investigation, coverage determination, liability evaluation, damage assessment, reserve establishment, claim negotiation, settlement issuance, policy language analysis, state insurance regulations knowledge, claims management systems, Microsoft Office
Preferred skills
Litigation handling, AI tool adaptation, training and coaching, conflict resolution, stress management
Technologies
Claims management systems, Microsoft Office, AI tools
Responsibilities
Manage active caseload of injury and property damage claims; Gather and investigate information to determine coverage and liability; Provide professional communication to customers, counsel, and vendors; Negotiate settlements and issue payments; Handle low complexity litigation; Maintain accurate records in claim systems.
Seniority
Mid-level, hands-on IC