Outside Property Claim Associate
Core
Investigate and document 1st party property claims, establish scope of damages for building and contents losses, and provide professional communication to customers and claimants.
Role type
Associate Property Claim Adjuster (Trainee)
Builds
Property damage assessments and claim resolutions for insureds
Domain
Insurance / Property Casualty
Required skills
Claim investigation, policy interpretation, damage estimation, customer service, Microsoft Office proficiency, physical inspection (ladders, confined spaces), travel management
Preferred skills
AI/digital transformation openness, conflict resolution, continuous learning
Technologies
Claims management systems, estimating software, Microsoft Office
Responsibilities
Review and investigate 1st party property claims under supervision, gather information from policyholders and third-party providers, analyze leases and contracts to determine coverage, establish accurate scope of damages, communicate with customers and stakeholders, maintain accurate records in claim systems, inspect dwellings and structures including roofs and attics, obtain required insurance licenses and UAS Remote Pilot Certification within three months
Seniority
Entry-level, structured training program (9-12 months)