Auto Damage Claim Representative
Core
Manage auto physical damage claims from first notice of loss through resolution and settlement, handling low to moderate complexity cases including total loss evaluations and vehicle repair oversight.
Role type
Auto Damage Claim Representative
Builds
Accurate claim settlements and timely resolution for vehicle damage claims
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
Auto claim handling, policy terms evaluation, negotiation, claims management systems, Microsoft Office, state insurance regulations, conflict resolution, multi-tasking
Preferred skills
Active adjuster license, AI tool adaptation, advanced claims system skills
Technologies
Claims management systems, Microsoft Office, enterprise technology platforms
Responsibilities
Manage auto physical damage claims from first notice of loss through resolution and settlement; Evaluate and analyze policy terms to determine coverage and liability; Coordinate with appraisal teams and repair facilities; Conduct investigations and document findings in claim management systems; Determine and negotiate settlement amounts; Write denial letters and correspondence; Adapt to new technology implementations and digital tool rollouts.
Seniority
Entry-level to Mid-level, hands-on IC