Auto Physical Damage Claim Representative
Core
Manage auto physical damage claims from first notice of loss through resolution and settlement, handling low to moderate complexity cases including total loss evaluations and vehicle repair oversight.
Role type
Auto Physical Damage Claim Representative
Builds
Accurate claim resolutions and equitable settlements for vehicle damage claims
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
Auto claim handling, policy terms analysis, settlement negotiation, claims management systems, Microsoft Office, state insurance regulations, conflict resolution, multi-tasking
Preferred skills
Active adjuster license, AI tool adaptation, total loss evaluation, vehicle repair oversight
Technologies
Claims management systems, Microsoft Office, AI tools
Responsibilities
Manage auto physical damage claims from first notice of loss through resolution and settlement; Evaluate and analyze policy terms to determine coverage and liability; Coordinate with appraisal teams and repair facilities; Determine settlement amounts and negotiate settlements; Write denial letters and correspondence; Acquire and maintain relevant Insurance License(s).