Associate Claim Rep, Auto Express
Core
Trainee role focused on developing skills to manage personal insurance claims for automobiles and property damage through customer interactions and policy interpretation.
Role type
Associate Claim Representative (Trainee)
Builds
Personal auto and property damage claims
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
Customer service, policy interpretation, claim investigation, coverage assessment, record keeping, Microsoft Office proficiency, conflict resolution
Preferred skills
Insurance license acquisition, adaptability to new technology/AI tools, sound judgement, organizational skills
Responsibilities
Participate in structured training classes, assess coverage to determine compensability, investigate claims by gathering information, communicate claim status to all parties, maintain accurate records in claim management systems
Seniority
Entry-level, training program (8-12 months)