Director, Behavioral Scientist
Core
Apply behavioral science frameworks and academic insights to practical business challenges in the Property and Casualty Insurance industry to influence customer and claimant choices.
Role type
Director, Behavioral Scientist
Builds
Behavioral science interventions, research projects, and organizational capabilities for the Claim business line.
Domain
Property and Casualty Insurance / Behavioral Science
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery
Required skills
Behavioral science frameworks, experimental research design, quantitative data analysis, semi-structured interviews, design thinking facilitation, project management, business case development, NLP, statistical text analysis
Preferred skills
Data Science certification, experience in insurance or financial services, proficiency in R, SAS, or Python
Technologies
Excel, R, SAS, Python
Responsibilities
Conduct pilots and implement interventions to influence customer or claimant choices; Conduct research and test behavioral interventions to enhance claim practices and product design; Collect and analyze quantitative data and conduct semi-structured interviews; Collaborate with product designers, data scientists, and marketing to develop proofs of concept; Develop and document research to support recommendations for improving Claim business line results; Provide insights, tools, and training to develop organizational capabilities in behavioral science.
Seniority
Director, strategic leadership with hands-on research execution