Outside Property Associate Claim Representative
Core
Investigate and document 1st party property claims, establish scope of damages, and apply coverage terms for building and contents losses.
Role type
Associate Claim Representative (Outside Property)
Builds
Property casualty insurance claims
Domain
Insurance / Property Casualty
Required skills
claim investigation, policy interpretation, damage estimation, customer communication, record keeping, physical inspection (ladders, roofs, tight spaces), Microsoft Office proficiency
Preferred skills
AI/digital transformation openness, catastrophe response deployment, continuous learning
Technologies
Microsoft Office (Word, Excel, Outlook), claims management software, estimating software
Responsibilities
Review and investigate 1st party property claims under supervision, gather information from policyholders and third parties, analyze leases and contracts to determine coverage, establish accurate scope of damages, maintain accurate records in claim systems, participate in Catastrophe Response Program, access and inspect all areas of dwellings or structures
Seniority
Entry-level / Trainee