Outside Property Associate Claim Representative
Core
Entry-level property claim handler investigating 1st party property claims for residential and commercial insureds in the Columbia County, PA area.
Role type
Associate Claim Representative (Outside Property)
Builds
Property damage assessments and claim resolutions for Travelers Insurance customers
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claim investigation, policy interpretation, damage estimation, customer service, record keeping, physical inspection (ladders, roofs, tight spaces), Microsoft Office proficiency
Preferred skills
AI/digital transformation openness, catastrophe response readiness, conflict resolution
Technologies
claims management systems, estimating software
Responsibilities
Review and document 1st party property claims under supervision; gather information from policyholders and third parties; establish scope of damages for building and contents losses; maintain accurate records in claim systems; perform physical inspections of dwellings and structures; participate in structured training and catastrophe response programs
Seniority
Entry-level, structured training program (9-12 months)