Agentic Business Process Analyst
Core
Diagnose business problems and redesign processes to integrate AI agents, automation, and human judgment for clients.
Role type
Agentic Business Process Analyst (Transformation Consultant)
Builds
Intelligent, agent-enabled processes and solution designs for enterprise clients
Domain
Professional Services Consulting / AI & Automation / Enterprise Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business process mapping and redesign, Root cause analysis, AI agent orchestration and augmentation, Enterprise system implementation (Dynamics 365, ERP, CRM), Workshop facilitation, Functional requirements and user story writing, Process metrics and KPI definition, Technical solution design partnership
Preferred skills
Microsoft Power Platform and Copilot Studio, Process mining, Customer journey mapping, Responsible AI governance, Consulting professional services experience
Technologies
Microsoft Dynamics 365, Power Platform, Copilot Studio, ERP, CRM, Data platforms, Workflow automation
Responsibilities
Lead discovery sessions to understand business goals and process breakdowns, Map end-to-end business processes including controls and handoffs, Identify opportunities for AI assistance and workflow orchestration, Partner with architects to translate processes into solution designs and roadmaps, Define business value measures for agentic solutions, Coach internal teams on agentic business analysis approaches
Seniority
Senior, hands-on IC
