CareerPlan

Trade Desk Specialist

2 LocationsFull-time2026-06-17 → 2026-11-10
Hybrid · United States

Core

Real-time client support and system monitoring for a 24x5 low-latency FX trading platform, serving global banks, buy-side firms, and corporates.

Role type

Senior IC Trade Desk Specialist (FX Operations)

Builds

Stability and reliability of electronic FX trading infrastructure for market participants

Domain

Financial Services / Electronic Trading / FX Markets

Required skills

Linux command-line diagnostics, SQL, FIX protocol, network fundamentals (TCP/IP), issue documentation, mentorship

Preferred skills

Follow-the-sun support model experience, ITCH protocol, Python scripting, operational runbook development

Technologies

Linux, SQL, FIX, ITCH, JIRA

Responsibilities

Serve as primary escalation point for complex client inquiries; troubleshoot and resolve issues related to APIs, trading behavior, and connectivity; lead pre-market system health checks; monitor trading activity and system dashboards; perform technical diagnostics using log analysis and network tools; support new client onboarding and certification testing.

Seniority

Senior, hands-on IC