Lead Site Reliability Engineer
Core
Lead reliability, availability, and performance of critical enterprise applications and platforms supporting pharmacy technology operations.
Role type
Senior IC Site Reliability Engineer (Pharmacy Tech)
Builds
Stable and seamless delivery of software updates for critical pharmacy operations
Domain
Healthcare / Pharmacy Technology / Enterprise Software
Required skills
Incident management, Root cause analysis, Observability, Automation, AI/Generative AI, Cross-functional leadership, Strategic advising
Preferred skills
Healthcare/Pharmacy domain knowledge, .NET, Java, TypeScript, SQL Server, Oracle, Postgres, MongoDB, Kubernetes, Temporal, Agile/Scrum, Large-scale observability tools
Technologies
Dynatrace, Splunk, Kubernetes, Temporal, SQL Server, Oracle Database, Postgres, MongoDB, .NET, Java, TypeScript
Responsibilities
Lead high-severity production incident bridge calls and coordinate cross-functional teams; Implement and maintain observability, monitoring, and alerting solutions; Oversee application deployments, configurations, testing, and production releases; Conduct root cause analyses (RCA) for production incidents; Develop and maintain automation, tooling, and operational processes; Provide technical leadership and mentorship to engineers; Advise stakeholders and senior leadership on reliability risks and strategic initiatives.
Seniority
Senior, hands-on IC with leadership responsibilities
