Field Care Manager, Behavioral Health
Core
Field Care Manager providing face-to-face and telephonic assessments, care coordination, and crisis intervention for members with behavioral health conditions.
Role type
Senior IC behavioral health care manager
Builds
Integrated behavioral health care plans and service delivery for members
Domain
Healthcare + Behavioral Health
Required skills
behavioral health assessment, care coordination, crisis intervention, peer support, interdisciplinary team leadership, health literacy improvement, regulatory compliance (IDHS/CMS/NCQA), electronic medical records, travel to facilities
Preferred skills
Case Management Certification (CCM), in-home assessment experience, Medicare/Medicaid/dual-eligible population experience, community health agency knowledge, managed care experience, bilingualism
Technologies
Electronic medical records, Microsoft Word, Outlook, Excel
Responsibilities
Conduct face-to-face and telephonic assessments, coordinate behavioral health and medical services, engage members in communities, facilitate interdisciplinary care team meetings, support care transitions, collaborate with providers and community organizations, ensure regulatory compliance
Seniority
Mid-Senior, hands-on IC